Frequently Asked Questions

Got questions? We’ve got answers. From orders and shipping to product details and returns, this is where you’ll find everything you need to know.

Contact Us

Have a question, concern, or just need a hand? We’re here to help!

Whether it’s about your order, product details, or anything else — feel free to reach out to our Customer Service team. We aim to respond promptly and ensure your experience with us is smooth from start to finish.

Shopping Information

What products do you offer?

How do I find the right skin for my device?

Can I customize my skin?

Can I see how a skin looks on my device before purchasing?

Can I apply a skin to my device myself?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Can I use a discount code or promotional offer?

Will I be charged sales tax?

Order & Returns

How can I track my order?

Can I change or cancel my order after I place it?

How do I return an item?

What should I do if I receive a damaged or incorrect product?

Shipping & Delivery

How long does shipping take?

How can I track my order?

Product Care

How do I clean my device skin?

Will the skin damage my device if removed?

Can I reapply my skin after removing it?

Will the skin protect my device from drops?

How do I prevent my skin from peeling?

Account & Privacy

Do I need an account to place an order?

How can I reset my account password?

s my personal information secure?

Do you store my payment information?